Need help affording food? You’re not alone. SNAP gives you grocery money every month.
We’ll help you apply and get every dollar your household qualifies for.
Applying or recertifying for SNAP can feel overwhelming. You don’t have to do it alone. We’ll walk you through every step.
The Alliance can help you apply for SNAP today!
Your SNAP questions – answered.
What is SNAP?
SNAP (Supplemental Nutrition Assistance Program), is the nation’s first line of defense against hunger. This federal program, administered by the U.S. Department of Agriculture (USDA) Food and Nutrition Service (FNS), helps Americans with low incomes put food on the table and stretch their budgets by providing benefits to buy groceries. In the state of Arkansas, The Department of Human Services (DHS) oversees and manages the SNAP program.
SNAP benefits are loaded onto an Electronic Benefit Transfer (EBT) card which is used similarly to a debit card. This card is then used to purchase grocery items from participating grocery stores.
Am I eligible for SNAP?
Eligibility for SNAP is dependent on your household’s income, assets, citizenship, and residency requirements. Check your eligibility and get help applying by clicking the button below.
Click HereHow do I apply for SNAP?
In the state of Arkansas, you can apply for SNAP online at AccessArkansas.gov. After you complete and submit your application to The Department of Human Services (DHS), they will schedule a phone interview with you, which you must complete. During the phone interview, you will be asked to provide verification documents. Once your verifications are received and you complete your phone interview, DHS will determine if you’re approved or denied. Applying is the first step, and we offer free application assistance. Apply with our assistance by clicking the button below.
Click HereWhat can SNAP be used for?
Families can purchase unprepared food such as fresh fruits, vegetables, rice, dairy products, meats, and cereals, as well as seeds or plants for growing food. SNAP benefits cannot be used to purchase prepared meals, vitamins, non-food items (such as pet food, cleaning supplies, hygiene products, diapers), alcohol or tobacco products.
What documents do I need when applying for SNAP?
DHS requires documents to verify the information provided on the application. These documents can include, but are not limited to,
- Proof of identity (such as a driver’s license, state ID, or passport)
- Proof of Arkansas residency (such as a utility bill or lease agreement)
- Proof of income for all household members who receive income (such as pay stubs, employer letters, or benefit award letters)
- Proof of expenses (such as rent, utilities, or childcare costs, which may help increase your benefit amount)
- Bank statements
DHS may request other documentation upon working on the case, and ALL documents are required for your application to be processed. DHS sends a notice to inform you of what specific documents your specific case needs.
How long does it take to receive SNAP benefits after applying?
SNAP applications vary in processing time but typically are worked within 30 days of submission. Your household may qualify for expedited benefits; DHS will screen your application for criteria that qualify for expedited.
I've already applied for SNAP. How do I check the status of my application?
I’ve already applied for SNAP. How do I check the status of my application?
You can check the status of your SNAP application by calling DHS at 1-855-372-1084 or logging into your Access Arkansas account. (www.access.arkansas.gov)
I missed my interview with DHS. How do I reschedule?
If you missed your scheduled interview, contact DHS as soon as possible. You can call 1-855-372-1084 to reschedule. It’s important to act quickly — if too much time passes without rescheduling, you may need to submit a new application.
What if I get denied SNAP benefits?
If your application is denied and you believe the decision was incorrect, you have the right to appeal. Find out more information at this link. https://humanservices.arkansas.gov/contact-us/file-an-appeal/
My EBT card was lost, stolen, or used fraudulently. What do i need to do?
- Report it immediately — Call the Arkansas EBT Customer Service line at 1-800-997-9999. to report your card lost, stolen, or compromised and have it deactivated.
- Request a replacement card — A new card will be mailed to the address on file with your SNAP case.
- Change your PIN — If you suspect fraud, change your PIN as soon as possible to prevent further unauthorized use (Call 1-800-997-9999).
- Report benefit theft — If your benefits were stolen through skimming or another scam, contact the DHS office to report the fraud at (1-800-422-6641) or email ContactDHSFraud@arkansas.gov.
- Visit your local DHS office — For additional assistance, find your nearest Arkansas Department of Human Services office at (https://humanservices.arkansas.gov/contact-us/county-offices-map/)
- Visit the SNAP fraud site to verify your SNAP case – https://humanservices.arkansas.gov/u/snapfraud/
Questions? Contact Us.
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200 West Capitol Avenue, Suite 1300
Little Rock, Arkansas 72201
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